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Shipping
Within the US
(Includes
APO/FPO and Puerto Rico)
LifeSkills
ships all order within the US (includes APO/FPO and Puerto Rico) via US
Postal Priority 2nd Day Mail. The shipping and handling rates are as follows:
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US
Priority Mail
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$10.00
- $29.99 = $5.00
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$30.00
- $49.99 = $6.00
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Over
$50 = $7.00
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California
residents will also be charged 7.75% sales tax.
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Canada
Canadian
rates are as follows:
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International
Priority Mail
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$10.00
- $29.99 = $4.50
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$30.00
- $49.99 = $5.50
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Over
$50 = $6.00
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Canadian
orders must be paid with an international money order in U.S. dollars
or with a check that is drawn from a US bank.
When
a Canadian check is deposited into a US account there is a collection
fee from both the Canadian bank and the US bank. The fee at our end is
often more than we make on the item we are selling. The fee is on your
end would also be high. This fee is made on checks regardless of whether
they are in US or Canadian dollars. The only exception is if the check
has a code on it indicating that the bank has a branch in the US where
it can be processed. This is usually a number such as 24-22/1230 somewhere
near the top. All of this makes it too expensive for a small business
like us to redeem a Canadian check.
Fortunately,
there is an easy solution to this problem, you can obtain a Canadian Postal
Money order in US dollars that we can redeem for no fee. Please either
use a Canadian Postal Money Order OR a check that you know has a US branch
when ordering
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Mexico,
Central and South America
Mexico
$12.35
surface mail registered (insured - 7 days to 6 weeks)
Central
and South America
$12.35
surface mail registered (insured - 7 days to 6 weeks)
Spain
$12.35
surface mail registered (insured - 7 days to 6 weeks)
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Other
International Orders
If
you live outside of the US in a country other than one of the above, please
e-mail us and let us know what you wish to purchase. We will check on
current rates to your country and let you know before you complete your
order.
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Returns
Policy
Within
30 days of receipt of your order, you may return any book or tape that
is in its original condition. The easiest way to do this is as follows:
- Place
the items you want to return into the box in which it shipped.
- Be
sure to include the packing material so it arrives in good condition.
- Take
the package to the nearest post-office and tell the clerk that you want
to refuse the package.
- They
will take the package and ship it back to us at no charge to you.
If you
do not have the original box and packing material you will need to repackage
the items you wish to return and ship it via US Parcel Post to:
LifeSkills
P.O. Box 7915
Citrus Heights, CA 95621-7915
Please
include a note indicating why you are returning the item and that you
want a refund.
f
you have any problems with your order, you can contact us at the following
addresses.
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Telephone:
1-800-4-Skills
(1-800-475-4557)
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